Senior Account Executive

As a Full Stack Account Executive at LimeChat, you will play a pivotal role in driving our growth by managing and expanding our client base. This position demands a dynamic individual who can not only excel in sales but also contribute to lead generation efforts.

•  Actively seek and generate new leads through research, networking, and leveraging your professional network
• Identify potential clients who would benefit from LimeChat’s products and services
• Develop and maintain a robust pipeline of potential clients
• Qualify leads to ensure they meet the criteria for LimeChat’s ideal customers
• Initiate contact with leads through various communication channels (phone,email, social media, etc.).
• Conduct effective product demonstrations and presentations to prospective clients
• Understand client needs and challenges, and tailor LimeChat’s solutions to address those specific requirements
• Gather feedback from potential clients to inform product and service enhancements
• Execute a consultative sales approach, guiding clients through the sales process
• Prepare and negotiate proposals, contracts, and pricing agreements to secure new business
• Nurture and maintain strong relationships with existing clients
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain accurate records of all sales activities, client interactions, and progress in LimeChat’s CRM system
• Provide regular reports and updates to management on lead generation and sales performance
• Stay informed about industry trends, competitor offerings, and market developments
• Share insights and market intelligence with the LimeChat team to refine our strategy
• Collaborate with the marketing and product development teams to align efforts and improve lead generation strategies
• Share valuable feedback from the field to help enhance LimeChat’s product offerings
• Meet or exceed monthly and quarterly sales targets and quotas

• Working experience as a Sales Account Executive, or a similar role in the SaaS industry
• Minimum 2 years of experience as an Account Executive and ideally 4+ years of overall experience
• Excellent verbal and written communication skills
• Knowledge and experience of using Customer Relationship Management (CRM) software
• Extensive understanding of sales performance metrics
• Excellent time management skills
• Ability to solve problems promptly
• Good negotiation and analytical skills
• Outstanding interpersonal and organisational skills
• Ability to work in a team environment
• Comprehensive and current knowledge of company offerings and industry trends
• The drive and energy to manage multiple accounts while looking for new opportunities
• A sharp eye for details for accuracy